Completion Is Not Adoption: What To Measure When The Goal Is Workers Actually Using The Tool
Why course completion measures attendance, not change, and what to track instead: usage that holds past the first two weeks, behavior on the job, callbacks trending down. Includes how to instrument adoption at the team level without turning it into surveillance, and the conversation to have with buyers. This post was first published on eLearning Industry.
Why course completion measures attendance, not change, and what to track instead: usage that holds past the first two weeks, behavior on the job, callbacks trending down. Includes how to instrument adoption at the team level without turning it into surveillance, and the conversation to have with buyers. This post was first published on eLearning Industry.
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